Questions people ask

Is it suitable for sensitive skin?

Yes. The formulas are made to be safe for sensitive skin, and every one of them is paraben-free. The kids’ collection is the gentlest of the three.

If you have a diagnosed skin condition or a known allergy, check the ingredients printed on the pack with your doctor or pharmacist first, and patch test on your inner arm before using anything new.

How long does delivery take?

Orders arrive across the UAE in 2 to 4 working days, and shipping is free over AED 150. We ship within the UAE only for now. You can also find us on Noon.

What if my order arrives damaged, or something’s wrong with it?

Message us with your order number and a photo within 48 hours and we’ll replace it or refund it, whichever you’d rather. You won’t need to send a broken bottle back to us.

Can I return something I’ve changed my mind about?

Unopened items, within 14 days of delivery. Anything that’s been opened we can’t take back, for hygiene reasons, which is standard for personal care.

Can I track my order?

Yes. You’ll get a tracking link by email as soon as it ships.

What’s in it, and what’s it free from?

Every formula is paraben-free and registered with Dubai Municipality. Nothing is tested on animals, by us or on our behalf. The women’s formulas carry pomegranate essence, vitamin E and hyaluronic acid.

The full ingredient list is printed on every pack.

What age is the kids’ collection for?

Three years and up. It’s a gentler formula with a lighter version of the scent, and the bottles are sized so children can use them without help, which is usually the point they start doing it themselves.

The three collections share a scent. What’s the difference?

The women’s is the original. The men’s is deeper and warmer. The kids’ is lighter and softer. One scent, three strengths, so a household can share it without everyone smelling identical.

What order do I use them in?

Wash, then lotion, then mist. The men’s collection is two steps: shower gel, then lotion. Skipping a step is fine. Doing them out of order mostly just means it fades faster.